A voice note or a quick form from site, even with no signal. It works out the job, what's done and what's blocked, files it with the photos, and answers your manager when they ask why. Nothing typed twice, nothing lost in a group chat.
Currently taking on two businesses for a free two-week pilot, in exchange for an honest testimonial.
What paperwork is costing you
Once by the engineer on site. Again by whoever types it into the system that evening. Everything below is the gap between those two.
A supervisor's evening, every evening, retyping reports into a sheet.
How long a blocked job sits before anyone with authority hears about it.
Buried in a group chat. Nobody can find the one they need at invoice time.
Services
Engineers send a voice note the way they'd tell you on the phone, filler words and all. It picks out the job, the work points, what's done, what's blocked and why, and files it under the right client and exchange. It replies by voice, in the language they spoke. On a noisy site it reads the details back and waits for a yes before it saves anything. "V9208 Mill Hill, WP1 to 3 cabled, WP4's blocked, car parked on the chamber, back tomorrow."
Ask it anything that's in your job sheet, by text or voice: what's blocked, how many jobs per exchange, why a job isn't finished, who updated it last. Counts and lists come straight from the sheet, so they're exact. If the answer isn't there it says so and passes the question to you. Logged something in the wrong place? Tell it to move or delete it and it shows you the row and asks before it changes anything. "Why isn't V9208 finished?" · "Which jobs are in Newbury?"
A web form on the engineer's phone. Fill it in down a chamber or out in a village with no bars. It holds the report and the photos on the device and files them the second signal comes back. Nothing to install, nothing lost.
An engineer photographs a paper form or an A55 and sends it. The system reads it, pulls out the fields, and writes them straight into the database against the right job. Nobody in the office retypes anything.
Point it at your policies, method statements and H&S documents, even hundreds of pages, plus your own know-how: what to take for underground or overhead work, how to raise an A55. An engineer asks at the point of work and gets the full answer, with pictures where they help. No more "I didn't know the procedure".
Already built and running
Tap the mic and say a job update: it logs it, talks back and puts it on the boss's screen. Also the offline reporting form, the form-and-photo reader and the document Q&A, all in one place. Put the phone in aeroplane mode and watch it hold everything until signal comes back.
Running on Telegram for a fibre field team. Takes voice notes, typed reports and photos, works out the job, exchange and status, and files everything against the job. Answers the manager's questions from the job sheet and the crew's questions from the company's own standards and kit lists. Only registered people can use it.
Custom-built for the team · voice recognition · Google Sheets · photo handling
How we'd start
You tell me how reports reach you now and where they get stuck. If automation won't help you, I'll say so on the call.
Set up against your real jobs, your real forms and your own policy documents. You send me a week of old reports so it fits how your team actually works.
No app to install and no training day. They send a voice note on Telegram, or open a link and fill in a form. I stay on to fix and adjust it.
Who builds it
I'm AB, a London-based fibre engineer. I work on site myself, so I built this for the problems I see every day: no signal, paper sheets, photos lost in group chats, nobody sure of the procedure, and the manager on the phone asking why a job isn't done. You deal with me directly, from the first call to fixing things after launch.
Pricing
Set-up covers building it around your jobs, your forms and your documents. Monthly covers hosting, running it and fixing anything that breaks.
| Plan | Set-up | Monthly |
|---|---|---|
| StarterUp to 10 engineers | £499 | £149 |
| TeamUp to 25 engineers | £899 | £299 |
| Larger25+ engineers | Quote | Quote |
Voice reports and the assistant are included in every plan. Founding clients keep this price for 12 months.
Two free pilots available now. Run it on your real jobs for two weeks before you pay anything.
| Extra | Set-up | Monthly |
|---|---|---|
| Clock in and out with location | £150 | +£30 |
| Daily van checks with defect alerts | £200 | +£40 |
| Extra document setFor example a second client's standards | £150 | - |
| Link to your existing systemExcel, job software, whatever you run now | Quote | - |
No VAT charged. No contract. Cancel with a month's notice.
I build it, run it, and you pay nothing. If it saves your supervisor their evening, you give me an honest testimonial and we talk about keeping it on. If it doesn't, we shake hands and you've lost nothing but two weeks of trying it.
Email A.Basit@formnarratives.comOr call / WhatsApp: 07000 000000